Return, Refund & Cancellation Policy

Return, Refund & Cancellation Policy

  • Buyers are eligible for return/refund only if the products are purchased through www.firstbud.in
  • We will only refund or replace the products if they are found to be faulty or damaged and purchased from our website. To be eligible for the return/refund the buyer needs to contact us within 1 day of receiving the product.
  • The return and refund are applicable only if the product has been damaged in transit or is found to be expired at the time of receiving.
  • The buyer shall be entitled to refund only if the product is returned in the original condition to the seller.
  • The refund or returns will be processed only after we receive the damaged products in the original condition.
  • We should be communicated via e-mail at care@firstbud.in
  • The buyer’s proof of purchase/order information must also be included along with the returned product.

 

Cancellation Policy

  • An order cannot be cancelled once it is processed successfully on the payment gateway.
A buyer is not eligible for a refund if:
  • The buyer gives a wrong delivery address
  • The buyer refuses to accept the delivered package for any reason.Non-availability of the buyer at the time and place of delivery.
  • The eligible refund amount shall be credited to the buyer  within 4-5 business days.